B740 Nursing - Effective Communication

Communication in Nursing

In this world communication is the limelight to all activities that happen in it, and without this everything would be arduous to achieve or accomplish. To be precise communication is a way of sharing either a primary or a secondary information, it mostly involves two or more people or places. But in this paper, the discussion will be about communication in nursing. Good communication in the nursing field between the nurse and the patient should be essential, and a positive or successful outcome is expected from each and every patient. To attain this, the nurse must have sympathy and empathy, should demonstrate courtesy, be kind and sincere. Also, they should assign more time to the patients for the patient communicate with the necessary confidentiality, and the nurse should keep in mind that communication includes only sick persons, which is why language barrier is to be condemned during the communication session. In A good communication not only physical abilities of the nurse is to be based on but also education and experience are important too. Nursing is a Healthcare focuses on serving need to human there for communication is needed

This paper will mainly discuss the importance of communication in nursing, the influence of communication in nursing(How communication has made a difference in me). Relation of NMC code to communication. The difference between personal and professional communication, Consequences of poor communication. What service users value from nurses, Communicating where barriers exist. And explaining what Johari window.

Importance of Communication in Nursing.

Working with a patient, a nurse should understand the vital role of having an excellent commutation skills and have the ability to keenly listen to their core workers and patients, so that they can bestow the best care for their client and keep the other nurses, other specialists, and doctors informed about the care and the treatment of the patient. In a place where a patient well-being is determined, high level of cooperation between the doctors, nurses and other medical is more important than the training, education and open communication. Effectual communication plays a major role throughout the patient health care, and a large portion responsibility is on to the nurse. Good verbal and written communication is indispensable to all activities in nursing (Specialties, 2017).

The benefits of commination are 1^st  it contributes hundred percent in providing a patient with individualized care. Nurses who care and treat get time to comprehend with distractive challenges and concern of the client will address the issue as they rise properly and understanding unique challenges takes time. It often leads to better patients results as well, since it is a key focus on communicational (Nursing, 2016).2^nd  patients that feel they have a hundred percent of nurse’s attention in a conversation they likely to reveal the precise extent of their symptoms and their feelings swiftly. And this may make the patient feel satisfied with the care only if the nurse, doctor and other medical specialists gives them full consideration during all the assessment sessions (Nursing, 2016).

Thirdly interpersonal communication meets the needs of the client as shaped in Maslow’s Hierarchy of needs. The needs are confidence, love and feeling safe all their important during the patient’s recovery and treatment. Lastly, according to Nursing, (2016) communication in nursing does not only comfort the patients, but also the nurses. Nurses that commune well with the other medical workers, doctor and nurses tend to improve a better job satisfaction and moral as well. There are three components that make communication successful; they include communication goal should be set, the point of agreement and discussion boundary should be set and positive feedback or agree with the terms and conditions (Parikhal, 2017).

Communication Relate to NMC Code

Communication in nursing is related to NMC code in several, and this are, in communication in nursing and NMS their goal is to meet the needs of the patient and make sure that the patient gets correct medication for a healthy outcome. They both monitor patients by assessing them and taking all the important required information into the count to use it for future references. Lastly, they both have assessment sessions for their patients or client to get an idea of what the patient is suffering from. This helps to reduce the medication error. In NMS code communication is used to get information from the client or the patient, so communication is very important in this field (MCCORNACK,2007).

Personal Values, Attitude, and Beliefs

In the human being, all this are developed throughout the lives. And all those around you and you as an individual to the sense of who we are and how you a view the world. Values are standard or quality, principals that a person holds in high consideration. Some activities of values include clothes, manner, pride, behavior towards sports or sports field and finally family life. Attitude is a lasting feeling, behavior or belief of an individual or group of people toward a thing or a person, ideas, views. And belief is from a real experience, but it is always forgotten that the original experience differs from it or what is currently happening in your life. Communication depends on this, and it may be negative or positive, but it depends on how it is approached (EPPEL et, al.,2006).

Service Users Value from Nurses.

Nurses, doctors, and the other professionals have to explain, involve and engage with service user across the whole process of care planning. It always obvious that it comes as no bombshell that relevant relationship is important to victorious participation, and discovering explore this features in some depth. There is a palpable proposition for documentation improvement; they include dates of assessments would be significant to services users and keyworker contact. It wants the care plan to exceed being clinical decision record and include their live aspects in which support is needed, like housing, benefits, and employment (Faulkner, 2016).

Difference Between Personal and Professional Communication

Professional communication is an oral, visual, enclose written and digital communication within a context of a workplace. It merges discipline principles of grandiloquence, software, technology and theory planning deliver and improve communication in a diversity of settings from usability in technical writing and changes rapidly in a given area. Personal communication is a communication between two individual, either one of them gives information of his or her personal life, feelings, beliefs and values (MILNER,2010).

Consequences of poor communication.

The nurse plays a major role in patient and nurse communication, and all communication barrier should be avoided for tremendous result and collection for a foremost information needed for a patient’s quick recovery. If this is avoided there are some consequences to be faced and this include 1^st missing and incomplete information, this can threaten patient’s safety and delay results to be released.2^nd inaccurate or wrong information, It always occurs when there is a mismatch of patients verbal reports during their arrival and their conditions.3^rd conflict information this mostly occurs during medication list. There is a consequence of communication that occurs after patients discharge, and they are likely to consequences of family and patient, and for facilities and staff (King, et al., 2013). Thus consequences should be avoided for top notch result during the patient's discharge.

Communicating where barriers exist.

Communication barrier affects communication mostly a hundred percent. Some of the communication barriers include noise, lack of interest, irrelevance, a distraction to the receiver, language barrier, emotional barrier, physical barrier to the nonverbal communication. According to SULLY et, al., (2017), there is important research that was conducted on the effects of communication barrier in health care. This research provided a compelling result that gave all the evidence of the negative effects of language barrier on healthcare access. Those patients that face language barrier the also face more risks in a medication error, unfavorable events, and so many complications.

 About emotional barriers, there is some patient finds it hard to express their emotional or feeling and some of the topics may be diverse to the required information. That patient that experience physical to communication that is non-verbal they are unable to see the non-verbal communication and make the communication between the individuals less effective (skills you need, 2017). While having a conversation with patients that are feeling tired, unwell, and sleepy, It becomes difficult to share information because the patient concentration is distracted making it difficult to withdraw some important information from them. Lack of eye contact to the nurse, if a patient does not maintain eye content with the nurse he or she might be distracted and some important instruction from the nurse high risk in a medication error.

Use of jargon is an example of a language barrier if the nurse or patient uses a complicated, technical or unfamiliar terms may lead to misunderstanding, and sometimes wrong information is taken into the count a cause medication error. Lastly inappropriate expressions, often if two individuals are having conversation expressions like nodding head should be included this is to know that the other person is getting what you are trying to convey if a patient does not give such response to the nurse it may cause wrong information taken down by the nurse and might bring complication and medical error.

Johari Window

It is a communication tool or model used to improve and illustrate mutual understanding and self-awareness between people within a group. It can also be used to improve and assess a group of the relationship between or within other a group. Harry Ingham and Joseph Luft devised it Johari window 1955 they were the American psychologists. It is now relevant due to the present-day influence of modern emphasis on empathy, sympathy, skills, cooperation, interpersonal development, soft and group of development.It is very important because it helps in understanding employers or employees in and a psychologic contract (Businessballs.com, 2017).

Johari window has four important quadratic and to make it easy to understand the four quadrants the table below will take you through that.The quadratic grid includes open, blind, hidden, and unknown area.The 1^st Open area includes the things that you as an individual know about yourself and also what other people know about you, and good examples are behavior, skill, public history, knowledge, and attitude (Businessballs.com, 2017).The 2^nd Blind area this are the thing that you don’t know about yourself, but other people knows about you.They are just simple information that you are not aware of, and they include rejection, incompetence, unworthiness and feeling of deficiency.The 3^rd Hidden area this is things that people don’t know about you, but you as an individual knows it.Lastly, unknown area this are the thing that you don’t know about yourself and also other people don’t know about it.

Conclusion:

Communication skill is a key to successful assesment and getting good results from patient medication.Nurses requires roles of communication skills , should have ability to deliver quality care,monitor own non verbal communication and need to understand messages from the patients to provide best care for them .This is important because it assists in avoiding errors in medication.There are quanciquences if there is communication barrier between the nurse and the patient and may lead to negative outcomes required.

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