Organisational Behaviour for Organisational Working Environment

Describe about the Organisational Behaviour for Organisational Working Environment.

An organization is a working environment that brings together workers with various skills and levels to produce goods and services in accordance to a given mission and vision. Organizational behavior is a study that deals with how people behave in an organization. In relation to this, this paper intends analyses the case study of Fiona’s dilemma to identify and discuss organizational behaviors. In so doing, it will discuss contemporary theories and concepts, various types of human behavior that can be evident in a workplace similar to Fiona’s, importance of an evidence based approach to management and organizational behavior and personal and interpersonal skills and knowledge and how they can be used to manage people. The paper will then give a discussion of problems that exists in Fiona’s organization and how to solve them by use of conclude through OB theories.

Contemporary Theories and Concepts in Organizational Behavior

There are many contemporary theories and concepts featuring in organizational behavior. The main ones are employee engagement theory and justice and equity theory of motivation. Main concepts are human relation and decision-making approaches (Philo 2016).  According to theory of employee engagement, leaders within an organization must ensure that all workers are engaged in productive duties (Alvi et al. 2014). Furthermore, they must be engaged in all dimensions of business like the way Fiona and the training consultants. The theory goes further to state that managers believe that there is a specific way, effective enough to perform any given duty. Still on Fiona’s dilemma as a case sturdy, elements of motivation that existed in the old organizations which can be identified through theory of employee engagement are long duration, better payment and good working conditions. When employee are paid well, they feel motivated hence engage fully in their duties. At the same time, better working conditions enhances motivation and hence, full engagement (MCSHANE 2013). Elements that was removed in the new environment under Fiona’s leadership is motivational talks.  The second theory is theory of justice and equity theory of motivation which states that motivation is a key force to performance. Therefore, motivation is equally important as far as doing well is concerned and can be promoted through better payments and good working conditions. Using scientifically validated principle, theory of justice and equity theory of motivation provide effective mechanisms of empowering and promoting lives of individual served through better services. Therefore, it explains the training consultants’ behaviors.

According to the concept of human relation approach, group norms have significant impact of workers. For instance, good relationship between workers that existed in Fiona’s workplace enhanced corporations. This relationship make employees share ideas and skills to better ways of completing a duty much faster and easier. Therefore, human relation approach is job oriented (Miller 1984). In contrary, situations where workers don’t relate well, there is little or completely zero cooperation. This is risk to an origination as it can lead to poor communication, low commitment and lack of enthusiasm among workers leading to low productivity. Coming to the concept of decision-making approach, a lot of focus is laid on the significance of making appropriate decisions in a work place as was evident in Fiona’s dilemma; deciding to refurbish and rearranging the disorganized office (MCSHANE, S. L., & VON GLINOW 2013). This concept states that individuals responsible for decision making within an organization are bound by barriers. (Herrera et al. 2016). Therefore, they often chose alternatives rather than making a complete and effective decision that is capable of offering amicable solution to an organizational problems.

Different types of Human Behavior in the Workplace

There are four main types of human behavior that takes place in the work place. One of them is arguments (MCSHANE & VON GLINOW 2013). An instance of arguments behavior was evident in Fiona’s dilemma where employees argued or not being comfortable with Fiona’s new rules. The second behavior is commanding; comprises of perceive, aggressive and domineering people like Fiona. At some instances commanders may turn to be bullies as they don’t like time wastage even if one is exhausted (Hansen et al. 2016). However, victims of such behaviors are important to an organization; they greatly drive initiatives hence, can do well when given leadership positions. The second type is the attacks, caused by individuals who care little about their partners’ feelings and can easily offend them. Such people may make a company to incur many challenges especially in areas that require corporations. However, such behaviors are productive associated with difficult duties hence; the victims should be assigned duties found difficult by other employees. Pleasing behaviors also exists in an organization. In contrary to attackers, pleasers make other people feel good and happy. Therefore, pleasers can be used as ambassadors of motivations. However, they can cause destructions and laxity at work place.

Importance of an Evidence Based Approach to Management and Organizational

Behavior

Evidence based approach are scientific in nature hence, have the following importance to management and organization; One, these approaches promotes teamwork among managers and even workers (Armstrong et al. 2011). By so doing, the approaches boosts productivity of an organization. The approaches also improves planning and decision-making activities, enhance conditions of physical working and natures democracy in workplace as shown in Fiona’s dilemma; Fiona used evidence based approach to note the disarrangement after which she refurnishes the office.

Personal and Interpersonal skills and Knowledge

There are two types of skills and knowledge existed in Fiona’s dilemma, a case study for a workplace. These are personal and interpersonal. Personal skills and knowledge are based of uniqueness and qualifications of a person to bring a unique solution that can help in controlling oneself and others. For instance, Fiona’s ability to maintain order and avoid conflict between her and other workers. By that, it helps in managing oneself and others. Interpersonal skills such as verbal and nonverbal communication skills can be utilized to come up with a good communication plan that helps in managing oneself communication and that one other others (Bonete et al. 2016).

Organizational Problems and Solutions

Problems intensify as an organization tries to diversify. Some of the problems identified Fiona’s work place are employee issues and team problem. When workers lacks better understanding among them, OB theory of justice and equity motivation can be applied to analyses and come up with effective means of urging employees to remain committed and corporate hence, not only solve the problem of team work but also employee issues (DANIELLS 1993). The team problem can be solved by the theory of commitments which provides mechanism on how one can remain committed (Kawada 2016). For instance, when members of a group lacks enthusiasm, the theory of commitment will motivate them to stay focused to the teamwork hence, solves the challenge of team problem (Sousa et al. 2014).

Conclusion

In summery Organizational Behavior (OB) is the study of individuals’ behavior in a company. In relation to Fiona’s Dilemma, this paper has identified two main theories and concepts of OB. They included theory of employee engagement and theory of justice and equity theory of motivation. The concepts discussed are decision-making and human relation approaches. The paper has proceed to discuss types of human behavior at Fiona’s workplace where commanding argument, attacking, deifying and pleasing are identified. These behaviors have distinct effects and behaviors to a work place. While discussing the importance of evidence based approach are scientific to management and organizational behavior, it observed that such approaches promote teamwork, decision making and planning, hence the importance. Personal and interpersonal skills and knowledge are also discussed. As was demonstrated by Fiona, personal skills and knowledge are based of uniqueness and qualifications of a person to bring a unique solution that can help in controlling oneself and others. On the other hand, Interpersonal skills such decision making can be utilized to formulate a communication plan that helps in managing oneself communication and that one other others. The paper winds up by identifying organization problems such as employee issues and team problem. As was demonstrated by Fiona, such issues can be solved through theory of commitments.

References

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