MGMT20129 Managing People Organisations and Context

Introduction

Teamwork is the policy that is needed in all business institutions and the process provides efficient work, collaborative performance and well-maintained production. All the reputed organisations use the teamwork process so that the company can get a diversified policy regarding the operation of the people and the process is important for the company. Teamwork is such a competency that is important for the people of an organization and the process. Teamwork brings in various new ideas through brainstorm of different people who work together as a team. There are some aspects that should be used for the teamwork to get best possible results.

Relevant diagnostic tools

There are many diagnostic tools that can be applied for the teamwork such as the Myers-Briggs type indicator (MBTI), the big five personality traits, disc tool, caliper profile and other similar personality trait tools. These tools help to create a policy regarding the teamwork and the process is important for the enterprises. The quality of teamwork depends upon the mentality and characteristics of the employees. The company, especially the managers and leaders can provide the vision and can set the goal for the employees; however, to do the job as a team, the employees must have the mental status of working as a team or else the whole policy become void (Parker, 2015). There are also some teamwork related diagnostic tools such as group styles inventory or GSI, block analysis, challenge map and other similar tools. These tools help to measure the teamwork in an organization so that the people of the company can evaluate the total work done by the teams. These tools are applied in the company to increase the productivity and to measure it as well (Chuang, Jackson, & Jiang, 2016).

Self-Analysis

There are various incidents that have been done with me in the workplace where team oriented job was being done. The policy of the company is to maintain the teamwork properly so that the employees provide diversified ideas to the company. The quality of the job often depends upon the competency of the teamwork that has been provided by the employees to the company (Gibert, Tozer, & Westoby, 2017). The incident that I have experienced needed teamwork and the manager distributed the job among the employees. The competency regarding the teamwork includes trust, conflict, commitment, responsibility and result. The competency regarding teamwork is important as the employees provide the most possible effort so that they do not become the reason for the failure of the project.

The people do not want to quit as they can divide the work among themselves with the help of the manager and the project becomes successful with the collective effort. To measure the effort of the team and the success rate of the employees, the aforementioned tools should be used. With the help of these tools the rate of success can be measured and the process is important for the company when teamwork is taking place. In the incident the other employees provided the effort to complete their part in the job and this is the behavior that the managers wanted from the employees regarding the teamwork (LAWRENCE-BROWN, 2015). The quality of the job can be evaluated by some teamwork tools and the manager did that with the team where I was a part and the results were satisfactory. Although there are places for improvement such as the interpersonal communication among all the employees as they came from a diversified work culture, this problem can be mitigated with the help of the managers (Sonnenberg, 2018).

Reflection about my part in the job

I was one of the team members in the case of the job and the teamwork that the employees provided was important to be identified. According to my opinion, each and every member of the tem should provide their efforts and I did the same. If the members of a team provide the best efforts, the results will be the best for that teamwork. In the case where I was related with the teamwork, I provided the best of my ability along with others and that ensured the success of the team (Lower, Newman, & Anderson-Butcher, 2017).

The success of the teamwork can be evaluated by some tools, and they are:

• Myers-Briggs type indicator: The purpose of this tool is to evaluate the openness of the people (King, & Mason, 2020). I have learned from this tool that the teamwork is important for my career and how to manage the work when I am in a team. I was not open to people as I was introvert and the like to do the job alone. I learned from this tool that it is important for a person to work within a team and not just care about own efforts but also to look after the collective production of the whole team.
• The big five personality traits: The big five personality traits are extraversion, agreeableness, openness, conscientiousness, and neuroticism (Oshio, 2018). I have learned from this tool to maintain my personality according to the need of the team and maintain my openness, thoughtfulness, expressiveness, trust and mood according to the need of the teamwork so that the task assigned to the group can be maintained perfectly.
• DISC tool: This tool helps to raise self-awareness, improve the teamwork, make the conflicts more productive from the point of view of the company, manage the team with efficiency and also train the employees without judgment (Lykourentzou et al., 2016). In my opinion, I put too much emphasis on the self-awareness and did not improve my teamwork capabilities. I should have used the conflicts to make better production so that the managers can manage the job with more efficiency and the collective production of the team becomes better. I also analysed my part in the team and I came to know that I can improve my work policy by using this tool.

On the other hand there are many other policies that are important to measure the teamwork of the employees.

• Group styles inventory: The GSI process has been developed for the teamwork process and this process helps to build up a team and the process is important for the companies (Earnest, Williams, & Aagaard, 2017). The management of the teamwork is important and I came to know that the interpersonal communication is very necessary for me to work with the other members of the team which I lacked before and this tool helped me to understand that. Teamwork is an important issue for me and the process needs my active participation so that I can take part in the teamwork.

I have been approached by the manager in the workplace and the manager needed to manage the teamwork that the team has done together. The policy of the company is to maintain the process and the process is important for the company. Maintaining the quality of the operation is crucial so that the employees can work perfectly for the company. The quality of the job is essential for the company and the process needs to maintain the teamwork. I have done my part properly in the team and the process allows the team to control the work process so that they can work in the company altogether (Thistlethwaite, 2016).

Identification of learning and development

According to my own perception the quality of the job is important for the quality of the company’s operation and team-work is a process that needs the own works to be done properly. The quality of learning and development is important for me as I can improve the process and can work on the weaker points of mine. There are chances for me to increase my interpersonal communication which is important for the teamwork, the teamwork needs to be maintained by the management of the company so that the operation can be done properly in the process and the process needs to be maintained for the quality of the teamwork (Fidalgo-Blanco et al., 2015)

Conclusion

It can be concluded from the assignment that the team work is a essential competency which is needed for the company and the process needs the management to maintain the team work along so that the production level of the company remains high and the team achieves the goal properly. The teamwork is needed by the company for the process and the process is needed to be evaluated by the manager and the process is important to be done by the teamwork.

References

Chuang, C. H., Jackson, S. E., & Jiang, Y. (2016). Can knowledge-intensive teamwork be managed? Examining the roles of HRM systems, leadership, and tacit knowledge. Journal of management, 42(2), 524-554.

Earnest, M. A., Williams, J., & Aagaard, E. M. (2017). Toward an optimal pedagogy for teamwork. Academic Medicine, 92(10), 1378-1381.

Fidalgo-Blanco, Á., Sein-Echaluce, M. L., García-Peñalvo, F. J., & Conde, M. Á. (2015). Using Learning Analytics to improve teamwork assessment. Computers in Human Behavior, 47, 149-156.

Gibert, A., Tozer, W. C., & Westoby, M. (2017). Teamwork, soft skills, and research training. Trends in ecology & evolution, 32(2), 81-84.

King, S. P., & Mason, B. A. (2020). Myers‐Briggs Type Indicator. The Wiley Encyclopedia of Personality and Individual Differences: Measurement and Assessment, 315-319.

Collaborative teamwork and advocacy. Working With Students With Disabilities: Preparing School Counselors, 103.

Lower, L. M., Newman, T. J., & Anderson-Butcher, D. (2017). Validity and reliability of the teamwork scale for youth. Research on Social Work Practice, 27(6), 716-725.

Lykourentzou, I., Antoniou, A., Naudet, Y., & Dow, S. P. (2016, February). Personality matters: Balancing for personality types leads to better outcomes for crowd teams. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (pp. 260-273).

Oshio, A., Taku, K., Hirano, M., & Saeed, G. (2018). Resilience and Big Five personality traits: A meta-analysis. Personality and Individual Differences, 127, 54-60.

Parker, F. (2015). Strategy+ Teamwork= Great Products.

Sonnenberg, S. M. (2018). Self-analysis, applied analysis, and analytic fieldwork: A discussion of methodology in psychoanalytic interdisciplinary research. In The Psychoanalytic Study of Society (pp. 443-463). Routledge.

Thistlethwaite, J., Dallest, K., Moran, M., Dunston, R., Roberts, C., Eley, D., ... & Fyfe, S. (2016). Introducing the individual Teamwork Observation and Feedback Tool (iTOFT): Development and description of a new interprofessional teamwork measure. Journal of interprofessional care, 30(4), 526-528.

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