Human Resourcing At BBQ Fun

Part A

From the analysis of the human resource shortages within the BBQFun Company, certain human resource priorities are considered based on the shortages and surpluses in human resourcing (Grant 2016). The existing human resource capabilities of BBQFun include efficient development of human resource policies and effective corporate control by means of uniform application of employee-relations regulations. Moreover, the outlets of the BBQFun are observed to employ around 50 to 60 workers and the managers of the company are hugely anti-union. Moreover, the company has over 500 laws that regulate the human resource management aspects such as on terms of pay, health and safety and working conditions (Wu et al. 2013).

Based on these identified shortages, BBQFun needs some efficient human resource capabilities such as increasing highly skilled employee base tough developing effective recruitment and selection procedure. Moreover, several training and rewarding techniques must be developed by the company in order to increase employee dedication and the training must cover issues of food safety, online resting and business familiarization. Face-to-face training program must be developed by the company in order to hire the skilled employees and such training thereafter will ensure that they develop new skills continuously (Fang et al. 2014).

2. In consideration to MRPM, an effective human resource requirement plan is prepared. The plan is prepared considering the recruitment of four consumer service representatives in the BBQFun Company. The human resource requirement plan in BBQFun is prepared below:

Table 1: Human Resource Recruitment Plan

Recruitment for the post	Consumer service representatives
Recruitment planning costs	Budget for advertising- $5,000, budget for employee consultancy- $10,000, budget for interview time- $10,000, budget for contingency- $5,000
Planning for pre employment checks	The company such as checking possible employee’s references or their qualifications will conduct Pre employment checks. Original copies of the qualifications documents long with passport and other personal identity verification documents.
Induction plan	The induction plan of BBQFun Company includes skill training so that the employee gains basic knowledge of each position of the job. Structured development program will be offered by BBQFun Company to develop their performance.

(Source: Galliers and Leidner 2014)

For the e-commerce operations to be effective for BBQFun company few important activities must be planned that includes building traffic, maintaining consumer service, effective stock management, regularly developing and monitoring the key performance indicates, effective stock management and maintaining regular site updates.

3. The desired candidates for BBQFun Company will be hired internally. In the internal requirement process, the employees those will be recruited will be promoted or transferred from one department to another department to the higher position (Cavusgil et al. 2014). The internal requirement process of the BBQFun Company includes selecting top talents within the company to the higher levels, through promotions, through internal advertisement, by converting temporary employees to permanent or by promoting the contract employees to the temporary ones (Chen et al. 2014).

The company considering its several advantages selected such approach. For instance, the internal recruitment process of the company is easiest and cost effective way to recruit, less time consumption and no in-depth interview process is required. Such recruitment process is selected for BBQFun Company for it offers opportunities for superior development and employment of human resources within the organization (Cummings and Worley 2014). Employee referral technique is employed by the company for recruiting candidates as the existing employees of the company will refer skilled candidates and this technique serves as cost saving technique of recruitment for the company.

4. The human resource planning strategies will make sure that the contracts consumer service representatives indemnify against the breaches of any third-party contract. IT restrictions must be put in place at the time of inducting employees in order to get protecting from the misuse, theft and unauthorized distribution of the materials of BBQFun Company (Hajli 2014). The physical resource planning strategies of the BBQFun Company will make sure that:

• Contracts along with the developers based on the ownership or licensing of the content of the company’s website
• Contracts with the developers indemnify against the third-party contract breaches.

Planning aspect	Description	Time
Type of interview	Structured development program will be offered by BBQFun Company to develop their performance.	3 weeks
Objectives	The induction plan of BBQFun Company has an objective of offering skill training so that the employee gains basic knowledge of each position of the job.	2 days
Approach and style	Several training and rewarding techniques must be developed by the company in order to increase employee dedication and the training must cover issues of food safety, online resting and business familiarization. Face-to-face training program must be developed by the company in order to hire the skilled employees and such training thereafter will ensure that they develop new skills continuously.	1 week
Schedule	The HR training program will be carried out over three weeks.	1 week
Topics and questions	What do you like the most in your recent job? What are the skills those are required by the employees for the recent job? What changes can be made so that the performance the employees are more satisfied with the work?	1 week

5.

For the nominated candidates through the activities mentioned in the table below it is ensured that the successful candidates are introduced with the induction program developed by BBQFun Company (Maity and Dass 2014).

Table 2: Planned Activities for Nominated Candidates

Day	Activity
Day 1	?       Introducing with the team members ?       organization, department and team overview will be provided
Day 2	?       work area tour will be provided ?       Offer equipment, for instance, desk and computer
Day 3	?       Offering security information such as login and security pass ?       policies and procedures must be discussed and the areas to access
Day 4	?       Assign a ‘buddy’ and introduce new employee to their friend.

(Source: Xiao, Choi and Cheng 2014)

Part B

Determining physical resources of BBQfun: 

Physical resources are essential for BBQfun for maintaining the efficiency in its operations, which could improve its overall productivity (Mata and Quesada 2014). Physical resource that is actual used by BBQfun is as follows.

• Trained professional and skilled employee is needed by BBQfun to improve its overall productivity and profitability.
• BBQfun also requires ingredients for maintaining the level of productivity.
• Purchasing the required servers, that could be used in maintaining the website and computer system for maintaining the technological advancements.

The approval plan from CEO and one director of BBQfun was also prepared in consideration to the principles 5 and 6 along with the principles that governs the process of procurement within the procurement policy of BBQfun. Moreover, the "expenditure payment approval" form in consideration to the company’s procurement policy will be prepared. Innovative technology will be selected in consideration to the company needs for the cost and features of e-commerce facility. This plan will be prepared in consideration to principle 2 of the governing procurement process principles of the BBQfun’s procurement policy. The tender respondents will be informed in writing that will be as per the principle 14 of the principles of governing the process of procurement within the procurement policy of BBQfun. E-commerce activities must be allowed for BBQfun an associated plan must be prepared by 1^st October 2014 in compliance with the prepared requirements of the BBQfun Company.

The above physical requirements, which are needed by BBQfun could mainly help the company in improving the overall operations. (Savrul, Incekara and Sener 2014) mentioned that operational plan mainly allows companies to improve their productivity and reduce expenditure. 

2. Identifying three options of the physical resources:

Four options of physical resourcing involve renting, leasing, purchase and re-purpose of current assets. These options are appropriate for BBQfun as it operates its online business.

Resourcing Option	Advantages	Disadvantages
Renting	Lower costing of the primary acquisition for its flexibility	Cost effective over long term
Leasing process	Low cost of acquisition capacity of transformation	Not owning is the great disadvantage
Re-purpose of the current assets	Lower costing than purchasing value of current assets	May not fit for possible purpose
Purchase	Low costing raw materials could be conducted from the purchases	Due to low purchase price, the company needs to block high capital.

The table mainly helps in depicting the overall advantage and disadvantage of resources, which could help the company in conducting effective operational plan. (Serrano et al. 2014) mentioned that identifying advantages and disadvantages of the overall operational plan mainly help in increasing the overall profitability. 

3. Identifying the acquisitions alternatives that could be identified:

The company could use alternative options like leasing process, which could help in maintain the overall profitability. The use of leasing option could mainly help the company in making the required adjustments to the fixed expenses and improve its overall profitability. (Veit et al. 2014) mentioned that leasing option mainly help the company to get a fixed value, which could be used in making adequate budget adjustments. On the contrary, (Serrano et al. 2014) argued that due to changing interest rates increase the company’s overall expenses, which in turn might hampers its profitability. The leasing option could mainly help the company to develop the office and maintain efficient productivity level, which could help in improving its overall profitability.  

4. The three potential suppliers, which are necessary for BBQfun for two of the physical resources:

Manufacturers and vendors:

These persons produce the products and present them in bulk for purchase. BBQfun could purchase products through the sales representatives of the organisation, who are responsible for managing the wares of the same. Therefore, by obtaining products from the suppliers, BBQfun would have to incur low cost, unless the location is far, which makes shipping freight costly. In this context, Armstrong and Taylor (2014) stated that selecting manufacturers as the potential suppliers helps an organisation to obtain raw materials within the required time and desired product specifications. The manufacturers would be used for the purchase process identified in the physical resource.

Import sources:

As commented by Boella and Goss-Turner (2013), many organisations purchase foreign products from local importers, which operate identical to a local wholesaler. Another option is dependence on familiarity with the global sources for travelling abroad to purchase products. In this regard, McGurk (2014) mentioned that import sources as suppliers help an organisation to acquire high quality products for generating maximum value to its customers. Hence, these sources are extremely important for BBQfun to maintain the quality of physical resources required to improve business productivity. The import sources would be used for the identified physical resource, re-purpose of the current assets.

Information suppliers:

The information suppliers are those, which help an organisation by providing necessary information about the ongoing market conditions. The market research agencies are mainly the information suppliers of the corporate entities (Perera and Silva 2013). Hence, BBQfun needs to find out the market research agency, which would deliver the organisation with desired information about the potential suppliers in the market. This would help in obtaining high quality materials at low cost. The information suppliers would be used for leasing purpose, which is identified as a physical resource.

5.

		Manufacturers		Import sources		Information suppliers
Factor	Weight (W)	Score(S)	Weighted score (WxS)	Score(S)	Weighted score (WxS)	Score(S)	Weighted score (WxS)
Delivery speed	51	2	10	5	2	10	15
Range of options	53	2	5	5	2	15	5
Quality	40	3	15	15	1	2	1
Total	144	7	30	25	5	27	21
Price (% of budget)	250	1	20	20	2	3	4
Total score price	394	8	50	45	7	30	25

6.

The supplier for renting, which is identified as a physical resource, would be used for the competitive tender process. The tender process for this physical resource is described as follows:

Statement of parties involved:

BBQfun after consultation with all the interested parties, which are market research agencies, need to agree about the overall strategy of the project. In addition, the plan would be agreed confronting the tender exercise operation, presenting the necessary specification, the scope of the documents and time horizon for team and process responsible for bid analysis (Stephens 2013).

Justification of open tender:

Account needs to be taken on the contract time to be used and time horizon, the number of qualified tenders. In addition, complying with the relevant nation legislations and financial thresholds would be taken into account on the part of BBQfun.

Preparation of tender documents:

BBQfun would prepare timeframe of the estimated events in draft form for ensuring the accomplishment of the target dates. The person responsible for each activity would be included for providing them time to apportion the required dates.

Preparation of specifications according to organisational requirements:

BBQfun needs to ensure all possible requirements for the renting purpose, which is included in the bidding process. For this, developing a business plan is necessary for eliminating the risk of ignoring overall needs.

Tenders assessment criteria:

The time horizon of one week would be provided to the market research agencies. Accordingly, the reputation of the agencies would be considered and the one with low bid along with the reputation would be considered for the human resourcing of BBQfun.

Part C

BBQfun must create programs for the identification and addressing the new and evolutionary threats to Intellectual Property. It should also undertake following steps and measures:

Human resource planning strategies

The contracts with the representatives of the customer service must ensure that the breaches of the third party are covered and also if a contract is held liable for any doings which is wrong, they will be liable for just their own share in the problem.

There must be restrictions and steps undertaken against the unauthorized usage of the company’s possessions and other acts like theft and misuse of the properties (Grant 2016).

Physical resource planning strategies

The content of the website and other important links with the developers must be contracted. The license and ownership with the developers must be legal, verified and maintained (Savrul, Incekara and Sener 2014).

The third party contracts must be covered as the illegal contracts lead to breach, which can cause huge legal repercussions in the near future. Thus, there must be legal coverage of contract with the developers (Wu 2013).

Reference List

Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management practice. Kogan Page Publishers.

Boella, M. and Goss-Turner, S., 2013. Human resource management in the hospitality industry: A guide to best practice. Routledge.

Cavusgil, S.T., Knight, G., Riesenberger, J.R., Rammal, H.G. and Rose, E.L., 2014. International business. Pearson Australia.

Chen, J.E., Pan, S.L. and Ouyang, T.H., 2014. Routine reconfiguration in traditional companies’e-commerce strategy implementation: A trajectory perspective. Information & Management, 51(2), pp.270-282.

Cummings, T.G. and Worley, C.G., 2014. Organization development and change. Cengage learning.

Fang, Y., Qureshi, I., Sun, H., McCole, P., Ramsey, E. and Lim, K.H., 2014. Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms. Mis Quarterly, 38(2), pp.407-427.

Galliers, R.D. and Leidner, D.E., 2014. Strategic information management: challenges and strategies in managing information systems. Routledge.

Grant, R.M., 2016. Contemporary strategy analysis: Text and cases edition. John Wiley & Sons.

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Maity, M. and Dass, M., 2014. Consumer decision-making across modern and traditional channels: E-commerce, m-commerce, in-store. Decision Support Systems, 61, pp.34-46.

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Perera, H.S.C. and Silva, W.H.E., 2013, February. Human Capital And Organizational Success: An Empirical Investigation In Post-Graduate Educational Institutions In India. In Proceedings of International Conference on Business Management (Vol. 2).

Savrul, M., Incekara, A. and Sener, S., 2014. The Potential of E-commerce for SMEs in a Globalizing Business Environment. Procedia-Social and Behavioral Sciences, 150, pp.35-45.

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Stephens, B., 2013. Strategic human resourcing: Principles, perspectives and practices. Personnel Review.

Veit, D., Clemons, E., Benlian, A., Buxmann, P., Hess, T., Kundisch, D., Leimeister, J.M., Loos, P. and Spann, M., 2014. Business models. Business & Information Systems Engineering, 6(1), pp.45-53.

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Xiao, T., Choi, T.M. and Cheng, T.C.E., 2014. Product variety and channel structure strategy for a retailer-Stackelberg supply chain. European Journal of Operational Research, 233(1), pp.114-124.

 

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