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The Introduction (First Paragraph)
According to Cameron and Green (2015), change management is crucial because the employees resist ……..
Change management is the process or approach of ensuring that the changes made in the organization are smoothly executed (Hayes 2014).
The aim of this essay is to outline ways in which companies can manage change.
The scope of the essay includes organizational examples of managing resistance to change.
The Body or Discussion
Elaborate discussion of the causes of employees resisting change such as intolerance, self-interest, misunderstanding and distrust (Greenbaum et al. 2013).
Second Paragraph
The three dimensions of resistance to change: resistant feeling, behaviour and thought (Cabrera & Hernández, 2014).
- Resistance feeling implies…..
- Resistant behaviour implies……..
- Resistant thought implies……
Third Paragraph
Discussing the benefits of overcoming resistance to change.
- According to Hon, Bloom & Crant (2011), if the employees overcome the resistance to change they shall encounter a few benefits like………….
- The organizational structures such as transformational and bureaucratic styles play a critical role in the effectiveness of change management (Voet 2014).
Fourth Paragraph
- Kurt Lewin’s Force Field Analysis is used to discuss and evaluate the various forces that are in favour and against a proposed change (Cummings, Bridgman & Brown, 2015)
Fifth Paragraph
Discussion of five ways to manage resistance to change (Goetsch & Davis 2013)
- Understand the root cause for resistance
- Communicate and address root cause
- Participate in meetings for ….
- Creative strategies shall help in ……
- Enhancing engagement can be used ….
Conclusion (Sixth Paragraph)
Change management is necessary to thrive in a changing world
Minimize the gap between organizational changes and market demand.
Article 1
Title and reference of article
| Cabrera, A. and Hernández, F., 2014. Differentiating the Three Components of Resistance to Change: The Moderating Effect of Organization-Based Self-Esteem on the Employee Involvement-Resistance Relation. Human Resource Development Quarterly, 25(4), pp.441-469. |
Aim/purpose of article
| To expand the study of three dimensions of resistance to change in employees: resistant feeling, resistant behaviour and resistant thought. |
Sample, location, method of data collection and analysis
| Sample- 143 employees from seven organizations in Spain. Self-administered questionnaire were distributed among 420 employees regarding their perception about change in the organization. Analysis -Statistical (quantitative). |
Findings/Interpretations reported in the article | It was found that higher the individual’s self-esteem, they had a weaker resistant thought, feeling or behaviour to change in the organization. It is analysed that social interaction and communication lessens the negative feelings related to resistant thoughts and feeling. It does not affect resistant behaviour. The results confirm that self-esteem affects the participation and resistant thought and feeling.
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Significance/contribution of the article in relation to your other articles and your topic | The article is beneficial for the human resource development practitioners and helps in avoiding employees’ cognitive dissonance in all types of organization. It addresses the psychological discomfort |
Strengths of article
| The article has strong literature background. The data analysis is well-presented through graphical representations. |
Weaknesses of article
| The sample is limited to seven organizations located in Spain. The sample from Spain may contain biases not found in other countries and the results should not be generalized. |
Quotes from the article that you plan to use in your assignment | Not Applicable |
Quotes from the article that you plan to use in your assignment | Not Applicable |
Quotes from the article that you plan to use in your assignment | Not Applicable |
Article 2
Title and reference of article
| Hon, A., Bloom, M. and Crant, J., 2011. Overcoming Resistance to Change and Enhancing Creative Performance. Journal of Management, 40(3), pp.919-941. |
Aim/purpose of article
| To expand the study of three important elements of the creative process- leadership style, co-worker characteristics and modernity climate. |
Sample, location, method of data collection and analysis
| Sample- 452 employees from three industries- service, manufacturing and high-technology, in Shanghai, China. Two different questionnaires were distributed to subordinates and team managers regarding resistance to change and employees’ creative performance respectively. Analysis -Statistical (quantitative). |
Findings/Interpretations reported in the article | There is a negative relationship between resistance to change and creativity. The managers need to learn the ways to encourage knowledge sharing and contribution.
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Significance/contribution of the article in relation to your other articles and your topic | The study supports the importance of studying employee creativity. The study has managerial implications so that they can encourage risk-taking and accepting challenges. |
Strengths of article
| The research sample is large that provides an overview of three main industries- service, manufacturing and high-technology. |
Weaknesses of article
| The sample size has geographical limitations of China. |
Quotes from the article that you plan to use in your assignment | “Even in circumstances that favor creative action, people will likely choose familiar behavioral options that are relatively more attractive based on their past success, relative ease, and certainty” (Hon, Bloom and Crant 2011, p.921) |
Quotes from the article that you plan to use in your assignment | “When people are in a sense-making mode, external cues that address their informational needs should be particularly influential” (Hon, Bloom and Crant 2011, p.923) |
Quotes from the article that you plan to use in your assignment | “A collaborative search for cues, and subsequent testing and validation leading to negotiated (i.e., socially construed) agreements that make an environment more understandable” (Hon, Bloom and Crant 2011, p.924) |
Title and reference of article
| Voet, J., 2014. The effectiveness and specificity of change management in a public organization: Transformational leadership and a bureaucratic organizational structure. European Management Journal, 32(3), pp.373-382. |
Aim/purpose of article
| To study the different change approaches in context with transformational and bureaucratic leadership in public organizations. |
Sample, location, method of data collection and analysis
| Sample- 580 employees of a Dutch organization Urban Development Rotterdam. Online questionnaire was used to measure perceptions of leadership styles and organizational changes. Analysis -Statistical (quantitative). |
Findings/Interpretations reported in the article | The results of this study are contrary to the theoretical expectations. The employees offer equal support in low or high transformational leadership. A combination of planned and transformational style does not lead to increased effectiveness.
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Significance/contribution of the article in relation to your other articles and your topic | The study emphasizes on the role of leadership and senior managers. It could also be used in complex and political environment of public organizational change. |
Strengths of article
| The study covers a public organization study that is not generalized in nature. |
Weaknesses of article
| The sample size has geographical limitations as only one Dutch organization is covered in the study. |
Quotes from the article that you plan to use in your assignment | Not Applicable |
Quotes from the article that you plan to use in your assignment | Not Applicable |
Quotes from the article that you plan to use in your assignment | Not Applicable |
Cabrera, A. and Hernández, F., 2014. Differentiating the Three Components of Resistance to Change: The Moderating Effect of Organization-Based Self-Esteem on the Employee Involvement-Resistance Relation. Human Resource Development Quarterly, 25(4), pp.441-469.
Cameron, E. and Green, M., 2015. Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change. UK: Kogan Page.
Cummings, S., Bridgman, T. and Brown, K., 2015. Unfreezing change as three steps: Rethinking Kurt Lewins legacy for change management. Human Relations, 69(1), pp.33-60.
Goetsch, D. and Davis, S., 2013. Quality management for organizational excellence. Boston: Pearson.
Greenbaum, R., Mawritz, M., Mayer, D. and Priesemuth, M., 2013. To act out, to withdraw, or to constructively resist? Employee reactions to supervisor abuse of customers and the moderating role of employee moral identity. Human Relations, 66(7), pp.925-950.
Hayes, J., 2014. The theory and practice of change management. Basingstoke [England]: Palgrave Macmillan.
Hon, A., Bloom, M. and Crant, J., 2011. Overcoming Resistance to Change and Enhancing Creative Performance. Journal of Management, 40(3), pp.919-941.
Voet, J., 2014. The effectiveness and specificity of change management in a public organization: Transformational leadership and a bureaucratic organizational structure. European Management Journal, 32(3), pp.373-382.
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