INFO 563 Information Systems Strategy and Innovation

  • Subject Code :  

    INFO563

  • Country :  

    UK

  • University :  

    Montclair State University

Answer:

(1) Could ShopRite Holdings stretch or leverage their core competencies?

Shoprite's competitive edge over other supermarkets is its sleek logistic and logistics operations in Africa and the rest of Africa, which enable it to import products at competitive rates from vendors, monitor costs, and generate cost savings to lower prices (Malemela, 2017). So, this implies that Yes, they could stretch their Core competencies in the field of customer satisfaction and sustainability traits of the company that require more focus and attention in order to make the business different from other competitors in the market.

(2) Could they explore new products/markets?

Yes, they can easily explore to new products and markets because right now they are mainly focused on the grocery items while considering the customer preferences and demands in mind. They can easily explore their products and services in different areas like pharmaceutical, beauty products, baby care, etc to explore their business (Coetzee, 2019). In addition to it, they can also explore their market services by switching their target market to the new one for the purpose of expansion and exploration.

(3) Could they manage their portfolio to grow new?

Managing the portfolio of the biggest retail company like ShopRite Holdings is considered as a tough task because they deal in different variety of products and services so it becomes difficult to focus on each and every sector at the same time. Shoprite will continue focusing on its market expansion levers in order to improve and expand its leading position as Africa's leading FMCG retail activity (Sarpong, 2020).

(4) Are there international push/pull factors?

In order to analyse the international push and pull factors of the company, then it has been analysed that the company has expanded their operations in different countries like New Jersey, New York, etc. So, it is not wrong to say that the company carried an ability to push their operations internationally for the purpose of expansion and collaboration (Amungo, 2020).

(5) How might they enter new markets successfully?

In order to enter the new market in a successful way, ShopRite can use variety of ways to enter the new market operations. Among them, Exporting and Acquisition are easiest way for the biggest African content company like ShopRite to establish a new market in some other regions and locations and can apply for different distribution channels (Nair, 2019).

(6) Are they taking a stakeholder perspective?

ShopRite is a customer-oriented company and is trying to focused on the customer relations and their preferences. So, they are not that much focused on the opinions and perspective of employees that they are trying to initiate when it comes to team meetings and some strategic decision making (Malemela, 2017).

(7) Are they meeting their social responsibilities?

This is the biggest initiative or step that ShopRite has taken to accomplish or fulfil the goal of social responsibility during the time of Covid-19 pandemic while focusing more on the societal and community needs with the distribution of their products with the least prices rather than focusing on their profitability (Pulker et.al., 2018). So, this defines that they are trying to meet their social responsibilities.

(8) Do they have an ethical business model?

Shoprite Holdings may not have a code of ethics open to the public, but because they are a public undertaking specified in JSE, they shall have an ethics code that is followed by the undertaking. The company participates entirely in organisational social accountability and also in social and economic matters (Nieuwland, 2020).

References

Amungo, E., 2020. International Expansion: The Lions Venture Abroad. In The Rise of the African Multinational Enterprise (AMNE) (pp. 123-138). Springer, Cham.

Coetzee, Z., 2019. Successful strategies followed by multinational enterprises to expand into Africa (Doctoral dissertation, North-West University (South Africa)).

Das Nair, R., 2019. The spread and internationalisation of South African retail chains and the implications of market power. International Review of Applied Economics, 33(1), pp.30-50.

Malemela, L.T., 2017. Challenges faced by middle management at Shoprite Holdings LTD (Doctoral dissertation, University of Limpopo).

Nieuwland, H.J., 2020. Adoption of New Business Models: Development of a measurement tool (Doctoral dissertation, University of Groningen. Faculty of Economics and Business).

Pulker, C.E., Trapp, G.S., Scott, J.A. and Pollard, C.M., 2018. Global supermarkets’ corporate social responsibility commitments to public health: a content analysis. Globalization and health, 14(1), pp.1-20.

Sarpong, P., 2020. Portfolio Management for Financial Advisors. Centre for Financial Planning Studies.

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