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BG007
UK
The Open University
The project mainly reflects on the implementation of ERP within retail Company of UK. According to Ram, Wu and Tagg (2014), enterprise resource planning is defined as one of the procedure by which a company manages as well as integrates the significance of the business. It is identified that an ERP management information system helps in integrating several areas including planning, inventory sales, marketing, purchasing as well as finance (Panayiotou et al. 2015). The use of ERP within the Retail Company helps in improving the business performance of the organization by properly implementing an efficient control as well as planning system that generally synchronizes planning of different processes of the organization.
ERP system helps in streamlining various business operations for playing as a key ingredient for gaining competitive advantage within the business organizations. It is stated by Sun, Ni and Lam (2015) that the principle objective of an ERP system is to integrate various business functions of the organization into a proper unified platform. With the help of proper data centralizing as well as streamlining, accessing of data helps in enhancing the efficiency of the business model. In addition to this, it is opined by Bintoro et al. (2015) that ERP helps in brining proper degree of automation within the business by allowing employees of the organization to access various types of shared data without the requirement of maintaining manual records.
The use of ERP system helps in eliminating redundancies within the organizations that have multiple data storage locations. It is analyzed by Garg and Garg (2014) that the use of ERP system helps in improving all the business operations as various process of the business gets streamlined and access of the business generally gets simplified with the help of user friendly interfaces. The use of ERP software also assists in keeping the customers of the company satisfied by managing the sales as well as inventory of the company efficiently. It generally helps in maintaining up to date information which will helps in facilitating real time updating of different types data in order to recover them (Bernroider, Wong and Lai 2014). The utilization of ERP helps in integrating as well as analyzing various types of financial data which will be helpful in improving productivity of the employees by minimizing delays considerably.
The relevant tools as well as techniques that are generally needed in order to validate the design of the ERP system are as follows:
Hardware tool: The hardware tools those are necessary for the project includes data backup system, network card, power protection, processor, data storage and more.
Software Tool: The software tools those are necessary for implementing ERP system within the company includes database management tool, application and interfaces with appropriate permission control, work flow management tool, reporting tool, communication tool, analytical tool as well as resource allocation and task scheduling tools.
Simulation tool: SIMUL8 Professional is one of the simulation tool that can utilize for getting better results. The simulation tool generally helps in improving processes for increasing efficiency as well as for reducing costs.
The main purpose of this project is to implement an ERP system for a retail company of UK. It is identified that earlier the retail company utilizes manual system for managing the data as well as information of the system. However, with the expansion of the business of the retail company, the company faces difficulty in managing data as well as information. In order to resolve the issue, the higher authority of the organization wants to implement an ERP system for the company.
The assumptions that are made in the project are as follows:
The constraints that are made in the project are as follows:
The scopes of the project are as follows:
The budget that is needed for implementing ERP system for the retail Company is around $53,400.00. The table below reflects the cost that is needed for completing each of the activities of the project.
| Task Name | Duration | Cost |
| Implementation of ERP system within a retail Company | 117 days | $53,400.00 |
| Initiation phase | 14 days | $5,200.00 |
| Developing business case | 3 days | $1,320.00 |
| Undertaking feasibility study | 4 days | $1,280.00 |
| Establishing project charter | 3 days | $1,320.00 |
| Appointing project team members | 4 days | $1,280.00 |
| Planning phase | 44 days | $19,240.00 |
| Creating project plan | 5 days | $2,200.00 |
| Financial plan | 6 days | $1,440.00 |
| Creating resource plan | 4 days | $1,280.00 |
| Developing risk plan | 5 days | $2,000.00 |
| Creating risk plan | 5 days | $2,600.00 |
| Developing quality plan | 6 days | $3,120.00 |
| Creating communication plan | 4 days | $2,400.00 |
| Creating acceptance plan | 3 days | $1,320.00 |
| creating procurement plan | 6 days | $2,880.00 |
| Execution phase | 53 days | $27,600.00 |
| Brainstorming | 7 days | $3,920.00 |
| Data migration | 6 days | $2,880.00 |
| Checking infrastructure | 5 days | $2,400.00 |
| Customization | 7 days | $3,080.00 |
| Change management | 4 days | $2,400.00 |
| Technology and knowledge transfer | 6 days | $3,840.00 |
| Setting and development | 7 days | $3,080.00 |
| End user training | 6 days | $3,600.00 |
| Deployment | 5 days | $2,400.00 |
| Closure phase | 6 days | $1,360.00 |
| Post project review | 3 days | $720.00 |
| Stakeholder sign off | 2 days | $400.00 |
| Documentation | 1 day | $240.00 |
| Stakeholder | Message | Vehicles | Frequency | Communicators | Feedback mechanism |
| Project manager | Discusses about the allocation of resources | | Whenever required | Team leaders | Proper allocation of resources within the project |
| Team leaders | Discusses about the risks that are associated with the project | Email, conference | Monthly | Project managers | The risks that are associated with the project gets resolved |
| Need of training | The team members discusses about the need of training | | Whenever required | Team leaders and human resource manager | Proper raining facility is provided to the project team members. |
| Risks | Description | Impact | Probability | Mitigation measures |
| Exposing sensitive data | When the retail company is working with ERP system, then the company can expose sensitive data to wrong person which can creates challenges within the organization. | High | High | It is quite important to sue some security measures in order to secure the confidential as well as sensitive data of the company properly. |
| Poor planning of project | Due to poor planning of project, it became quite difficult to complete the implementation of the project within the assumed budget and time. |
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| It is quite important to plan the project effectively in order to complete the entire project within estimated time and budget. |
| Delayed updates within the project | If the updates are not updated at proper time then it will cause number of risks within the project progress. | Medium | Medium | It is quite important to update within the project at proper time without any delay for making the project successful. |
Bernroider, E.W., Wong, C.W. and Lai, K.H., 2014. From dynamic capabilities to ERP enabled business improvements: The mediating effect of the implementation project. International Journal of Project Management, 32(2), pp.350-362.
Bintoro, B.P.K., Simatupang, T.M., Putro, U.S. and Hermawan, P., 2015. Actors’ interaction in the ERP implementation literature. Business Process Management Journal, 21(2), pp.222-249.
Fleming, Q.W. and Koppelman, J.M., 2016, December. Earned value project management. Project Management Institute.
Garg, P. and Garg, A., 2014. Factors influencing ERP implementation in retail sector: an empirical study from India. Journal of Enterprise Information Management, 27(4), pp.424-448.
Heldman, K., 2015. PMP project management professional exam deluxe study guide: updated for the 2015 Exam. John Wiley & Sons.
Kerzner, H., 2017. Project management metrics, KPIs, and dashboards: a guide to measuring and monitoring project performance. John Wiley & Sons
Panayiotou, N.A., Gayialis, S.P., Evangelopoulos, N.P. and Katimertzoglou, P.K., 2015. A business process modeling-enabled requirements engineering framework for ERP implementation. Business Process Management Journal, 21(3), pp.628-664.
Ram, J., Wu, M.L. and Tagg, R., 2014. Competitive advantage from ERP projects: Examining the role of key implementation drivers. International Journal of Project Management, 32(4), pp.663-675.
Riol, H. and Thuillier, D., 2015. Project management for academic research projects: balancing structure and flexibility. International Journal of Project Organisation and Management, 7(3), pp.251-269.
Sun, H., Ni, W. and Lam, R., 2015. A step-by-step performance assessment and improvement method for ERP implementation: Action case studies in Chinese companies. Computers in Industry, 68, pp.40-52.
Turner, R., 2016. Gower handbook of project management. Routledge.
Verzuh, E., 2015. The fast forward MBA in project management. John Wiley & Sons.
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